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New Member
posted Apr 10, 2025 1:22:26 PM

Billing issue charged to much need refund did return myself lreturn states this no way to get how to process

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1 Replies
Level 15
Apr 10, 2025 1:26:13 PM

If you completed the tax return using the TurboTax online editions then you used the TurboTax tax preparation software.  The TurboTax account fees are based on your usage of the online editions.

 

 You will have to contact TurboTax support for assistance.  Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm