You must have Column B information entered for the required Form 8962 to generate. Click on "click here" if Column B on your 1095-A reflects $0 on the Let's get the info from your 1095-A form page. A pop-up window will provide further instructions. See image below.
You can use the "Healthcare.gov/tax-tool" or call your marketplace insurer to get the data for Column B that you need. Column C will accept zeros but not blanks.