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New Member
posted May 1, 2023 9:29:37 AM

AZ revenue dept sent a mail that I owe them taxes for 2021 year. If TurboTax miscalculated my taxes then they will have to take care of it. Is there a phone no to call?

Please provide me a phone number to reach out to TurboTax agent to investigate this calculation error for my 2021 taxes.

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1 Best answer
Level 15
May 1, 2023 9:38:16 AM

You might want to investigate and see if the letter you received from AZDOR was correct in what they changed on the AZ return causing state income taxes to be owed.

Both the IRS and the States say there was calculation error whenever they change a tax return.

 

See this TurboTax support FAQ for Audit Support Center assistance - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-audit/turbotax-audit-support/L6AcMoNFD_US_en_US?uid=lh529880

 

See this TurboTax support FAQ for the 100% Accurate Calculation Guarantee - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-100-accurate-calculation-guarantee/L30iuaxMC_US_en_US?uid=lh52c40j

 

How to submit a claim - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/submit-claim-turbotax-100-accurate-calculation-100/L88SYklBL_US_en_US?uid=lh52cx8p

 

Documents needed - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/documents-need-submit-claim-turbotax-100-accurate/L8GE59ycB_US_en_US?uid=lh52dstf

 

 

1 Replies
Level 15
May 1, 2023 9:38:16 AM

You might want to investigate and see if the letter you received from AZDOR was correct in what they changed on the AZ return causing state income taxes to be owed.

Both the IRS and the States say there was calculation error whenever they change a tax return.

 

See this TurboTax support FAQ for Audit Support Center assistance - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-audit/turbotax-audit-support/L6AcMoNFD_US_en_US?uid=lh529880

 

See this TurboTax support FAQ for the 100% Accurate Calculation Guarantee - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-100-accurate-calculation-guarantee/L30iuaxMC_US_en_US?uid=lh52c40j

 

How to submit a claim - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/submit-claim-turbotax-100-accurate-calculation-100/L88SYklBL_US_en_US?uid=lh52cx8p

 

Documents needed - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/documents-need-submit-claim-turbotax-100-accurate/L8GE59ycB_US_en_US?uid=lh52dstf