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Level 1
posted Jul 29, 2019 11:57:25 AM

AGI no wrong

My 2018 Federal return was rejected because it was stated that my 2017 AGI was wrong on the 2018 return and they have to match.  I checked with the 2017 return and the AGI recorded on the 2018 return is correct. What do I do now?

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1 Best answer
Level 15
Jul 29, 2019 12:03:31 PM

If the 2017 AGI is correct but the IRS rejected the tax return then try entering a 0 (zero) for the 2017 AGI.  If the IRS rejects the tax return again for the AGI then you will have to print and mail the tax return.

 

See this TurboTax support FAQ for the procedure to print a tax return for mailing when using the online editions - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/01/26258

2 Replies
Level 15
Jul 29, 2019 12:03:31 PM

If the 2017 AGI is correct but the IRS rejected the tax return then try entering a 0 (zero) for the 2017 AGI.  If the IRS rejects the tax return again for the AGI then you will have to print and mail the tax return.

 

See this TurboTax support FAQ for the procedure to print a tax return for mailing when using the online editions - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/01/26258

Level 1
Jul 29, 2019 12:06:44 PM

OK, I'll try.