After latest update, Turbotax filled in "other country" into my US address - unable to change

To change your address in TurboTax Desktop, please follow the steps below:

1. Open your return.
2. Click on Personal Info tab at the top.
3. Scroll down to Mailing Address & Phone number field and click Edit.
4. Use the drop-down box to choose U.S. Address.
5. Enter your address.
6. Click Continue.

I'm having the same issue. On the "Where Do You Receive Your Mail?" screen, the dropdown says "U.S. Address" and everything looks correct. But when I click Continue and return to the "Your Personal Info Summary" screen, my address is listed with "Other Country" instead of my state. And there's an extraneous space after my city before the comma.

I fixed this issue by closing my return, quitting Turbotax, restarted Turbotax, then reloading my return.

I tried that, didn't fix it!!

THAT DOESN'T WORK; if it did, no one would be asking this question (how stupid do you think we are?). Neither did quitting, restarting the computer, and restarting/ opening turbotax!! I've been on hold on the phone for 30 min and this service is HORRIBLE.

I'm sorry that it didn't work for you.

I can appreciate your frustration with the program, but am not sure why you are upset with me for posting something that worked on my return -- which I shared hoping that it would help other users.

You might try contacting TurboTax support by Messaging them through Twitter. If you have a Twitter account, go to https://twitter.com/TeamTurboTax and click on the envelope icon. It might take awhile via back-and-forth messages, but at least you're not stuck on the phone.

Really sorry it put it in the wrong order; the 'angry' reply was to the first entry from the TT staff, not yours. When it posted, it posted serially, not attached to the correct post. I assure you, I was nothing but grateful for your post.

thank you; even though address now looks right, I can't e-file because it keeps insisting I fill in a foreign country code. 

OK. Thanks for letting me know who you were 'talking' to.

(I assume that you tried shutting down and restarting TT?)

Please try contacting TT Support through Twitter. They were responsive to me, even though they didn't come up with a solution before I 'fixed' it myself. But the more people who contact them to let them know of the bug, the more likely this is to get escalated to the developers to get it fixed.

(It's frustrating that there is no 'down' vote option on a reply. I would've downvoted Leah's response. In her defense, I suspect that she is more of a tax guru than a software expert.  Note that she's listed as a CPA.)

>>I can't e-file because it keeps insisting I fill in a foreign country code. 

Uh oh.  I haven't gotten to that point yet, so it's possible that my 'fix' isn't sufficient. 😟

Did you get past all of the Error checks?

So may I ask, were you able to file electronically?

It keeps telling me I need to enter a 'foreign country code' for forms 5329 and 8606, and I can't bypass them.

Yes, I  was able to file my returns -- just did it.

As for forms 5329 and 8606, perhaps you could try deleting those forms and re-entering the information? Just a thought.  Good luck.

If this same thing happens to you, go to 'forms', go to 'errors', then, in each form (if in fact they don't apply to you, as was the case in my case), go to the menu, choose 'form', and delete the form. THAT FIXED IT. OMG after almost 4 hours on the phone, and a near apoplectic fit. I am not sure I'll do TT again next year; what a nightmare.

Maybe OC for the country code? That's the code for "Other Country."

I had this problem. Every time I would update the Personal Info to have my correct U.S. address it would revert to a foreign address. I even had it ask me to update the street address and city from a 1099R. After reading through this thread I saved and closed my file, quit TT, then restarted it. I am using TT Deluxe on a Mac. This procedure seems to have resolved the issue.

Went to 'forms' and then 'errors' and it shows Italy as my foreign country even though all the entries are my home (US) address, not Italy.  But the foreign country field is locked.  Nowhere is there an option to change.  In TT "personal info" is has the correct (US) address

Did you try closing your return, quitting TurboTax, then restarting TT and reopening your return? That worked for me.

04/08/2022.  So this is how I solved it:

1. I restarted TT after trying to fix it without a restart, and yes I needed to do this. 
2. It started with "Getting Started with TurboTax"
3. Continue to "Your Personal Info Summary" 
4. Edit "Mailing Address & Phone Number" where it states "Other Country" next to your town/state/zip
5. "Where Do You Receive Your Mail" should be highlighted as "U.S. Address" ... "Continue"
6. It will do its calculation and then back to "Your Personal Info Summary" whereas "Other Country" is no longer there. 
7. When "Reviewing" your tax return, there will still be some Form errors
   1. 5329S and 5329T which have to deal with "Early Distribution of Retirement Plans" 
   2. Remove them by clicking on Forms and remove the form
8. You can then run the "review" again to see if they are no longer causing issues.
9. I tried to replicate the error after fixing it.  It has to do with the US Mailing Address area which gets funky when you put in "by mistake" a foreign address, even with your US address. 
10. When this occurs, on the Federal Information Worksheet, you will need to check the Foreign Address box, add an address and country, let it calculate, and then then "uncheck" the Foreign Address box and remove the address, country, etc and then let it recalculate. 
11. You will be back to normal either way.  

Hope this assists in your efforts as it did mine. Peace.

Hi, I was having the same problem. What I did was, went to Personal Info and removed the state, left it blank, saved it, then went back in and edited it to put the state I lived in and that seemed to work. Good luck!

This worked for me. Thank you. 

How do I get rid of the foreign address?  I cannot e file my taxes due to this error 

This does not work 

There are several 'fixes' mentioned in this thread. It's not clear which one(s) you tried.

Did you try closing your return, quitting TurboTax, then restarting TT and reopening your return? That worked for me when I ran into this bug/problem.