Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 5, 2019 10:30:45 PM

According Order Details, the Turbotax fees should have totaled $91.98, however, the amount deducted from my federal return before deposit was $127. Please advise. Thanks

I can't find a detailed breakdown of these fees anywhere, so advice on where to view that in my account would be very helpful.

0 6 627
6 Replies
New Member
Jun 5, 2019 10:30:48 PM

Yes, you fell for the trap I ALMOST fell for had I not read the fine print.  In addition to your Turbo Tax fees there is a $34.99 CONVENIENCE FEE tacked on for paying with this method. I have warned my exhusband and friends not to fall for this and to pay with your credit card and save yourself $35!  What a ripoff.  Shame on you, Turbo Tax!

New Member
Jun 5, 2019 10:30:49 PM

Thanks for the information. I certainly did not notice that fine print so they apparently intended that it not be clear. I'll file a BBB complaint and see where that goes. I agree - Shame on you, TurboTax!

New Member
Jun 5, 2019 10:30:51 PM

That's an awesome idea! Let me know how it goes. I'm sure you'll get your money back once you file a better business bureau claim. I just wanted to let as many people know was possible so they didn't fall into the same trap.

New Member
Jun 5, 2019 10:30:52 PM
New Member
Jun 5, 2019 10:30:54 PM
New Member
Jun 5, 2019 10:30:55 PM

stknight....you MAY not have a case with the BBB per the link above.....