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New Member
posted Apr 15, 2024 9:43:59 AM

A person who had my phone number before me has an account. I'm worried if someone attempts to use that phone number they will gain access to my account as well.

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2 Replies
Expert Alumni
Apr 15, 2024 9:46:23 AM

No.  Establishing an account requires more than a phone number.  The phone number is usually used to verify access.  

Level 15
Apr 15, 2024 9:46:41 AM

To access your online tax returns only someone who has the User ID and Password for the account can access the returns, not just a phone number.

 

You can change your TurboTax account information at any time.

See this TurboTax support FAQ for updating your account information - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-status/update-turbotax-account-information/L0YoC0H31_US_en_US?uid=lv16srr4