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New Member
posted Jun 1, 2019 12:45:37 PM

50% Off Offer Email?

I got an email for 50% off, how does it apply?

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6 Replies
Intuit Alumni
Jun 1, 2019 12:45:38 PM

Please follow the steps below exactly to have the discount applied before you complete payment. Also, make sure to redeem the promotional offer during the valid period: 

  1. Log out of TurboTax.
  2. Go to the promotional email in your email inbox
  3. Click on the Sign In link in the email. Important: you MUST click on the link in the email in order to get the Federal Fee discount of 50%.
  4. Sign in to the account that the email link provided
  5. If you never started your return choose a TurboTax product that is right for you. Make sure not to navigate anywhere else then choose a product to continue. If you do you will lose the offer, please repeat steps 1 - 4 to reset the offer code.
  6. If you are returning to finish your return click "Take me to my Return". Make sure not to navigate anywhere else, please only click "Take Me to My Return." If you navigate away from "Take Me to My Return" you will lose the offer. Please follow steps 1 - 4 if you navigate away from "Take me to my Return."
  7. Once in your return click the File tab.
  8. Click Start to review your order.
  9. The discount will be applied to the federal portion of your return, the old price will be slashed out and the new one will be presented.
  10. Complete the payment in TurboTax and file by the promotional date requirement.

New Member
Jun 1, 2019 12:45:39 PM

i followed these steps and cleared history with no luck. wait time on a call is 2.5 hours with no option for call back... please advise

New Member
Jun 1, 2019 12:45:42 PM

Same just happened to me!

New Member
Jun 1, 2019 12:45:43 PM

Not working for me either! Tried like 5 times!

New Member
Jun 1, 2019 12:45:44 PM

Same for me. I will try again in the morning, the servers they use might be overloaded with traffic right now

New Member
Jun 1, 2019 12:45:45 PM

tried again and it worked this morning