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New Member
posted Feb 16, 2025 12:02:18 PM

$40 processing fee

Why am I getting asked to pay a $40 refund processing fee when I already paid $60 for the desktop software that is supposed to get 5 e-file for free. I've paid and used the desktop software version for years and have never been asked to pay. 

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1 Replies
Level 15
Feb 16, 2025 12:08:04 PM

For some reason you clicked on Pay with Federal Refund instead of Pay with Credit Card, so you were charged an additional $40 for that option.

Go back to the start of the File section and run through the screens until you get to the one asking you for payment of the $25 state e-file fee and select Pay with Credit Card.