TurboTax is not discontinuing the 2025 software for the desktop editions. What makes you think it is being discontinued?
The OP is complaining about the discontinuation of support for Windows 10 in the 2025 downloadable products.
Why do so many people on here seem to think TurboTax is for users of Win10? Google searches seem to indicate that? And I believe so does TurboTax web site.
maybe there looking at the app offered in 2025 which is for the 2024 return. the app to do the 2025 1040 isn't out yet and unless Turbotax changes its stance would not be installable on a noncompliant computer
Every other company that sell tax software does and will provide software that remains functional on computers that use Win10 OS. Surely TurboTax/Intuit can figure out how to do it - they are the leaders in the field. Everything thing I have read indicates TT/Intuit is doing it to force people into much more expensive option and for that reason alone! That is no way to treat loyal customers. My experience tells me they only way greedy corporations take notice, is when they find out what they are doing is going to cost them millions of dollars in lost revenue and this certainly will with all the people who still use Win10. Tax filers can amend their 2025 taxes until April 15th 2028 and that will be hell for users and then the mess it will cause business that continue to use Win10. At least Microsoft offered an extended security update for Win10 users for 3 years; certainly TT/Intuit could follow suit if they cared about their customers. TT/Intuit ought to be glad someone is bringing this to their attention now, because come tax season they are going to find out just how big a mistake they are making.
You only need Windows 11 to install 2025 program next year. 2024 and prior programs will still work on Windows 10 going forward. So you can still use Windows 10 to amend or file or open any 2024 or prior returns until April 2028 and beyond.
Now that that’s cleared up what other tax software for 2025 returns (next year) will let you install on Windows 10?
@user17597590908 You might be confusing the years. When we say 2025 we refer to the new program that doesn’t come out until November 2025 to do 2025 returns. Not the program we used in 2025 to do 2024 returns. That was the 2024 program. You can run 2024 and prior years on Windows 10 as long as you want, no change.
@user17597590908 wrote:Every other company that sell tax software does and will provide software that remains functional on computers that use Win10 OS.
Do you know that for certain? I can't find any information re Windows 10 support for H&R Block or TaxAct, which are the two main competitors.
Yes—both H&R Block and Tax Act still indicate Windows 10 is supported for their desktop software, which you’d use to file 2025 taxes (in early 2026).
H&R Block (desktop/CD/download): System requirements list "Windows 10 or higher."
Tax Act (desktop/download): System requirements say "Windows 10 or 11." Both consumer and pro pages indicate Windows 10 support.
Why doesn’t TurboTax address the claim that it is doing this to force customers into more expensive software and services?
There is credible evidence from regulators and reporting that Intuit has a history of steering customers toward paid options and is shifting other products toward cloud and subscription models.
The FTC issued a final opinion in January 2024 finding that Intuit engaged in deceptive "free" advertising, prohibiting future claims unless eligibility is clearly disclosed. This reflects past practices that pushed consumers from "free" into paid TurboTax products.
Multiple state attorneys general and FTC cases grew out of reporting that Intuit used design and marketing to nudge users into paid tiers, such as Pro Publica investigations and a 2022 multi-state settlement.
Intuit is also sun-setting QuickBooks Desktop and moving users to QuickBooks Online, a clearer shift to recurring, higher-revenue subscription models, suggesting a broader corporate preference for more expensive cloud-based products.
Do you have a link? Because I think you need to ask for 2026 not 2025. It looks like HRB calls the program by the year you file in, not the tax return year. Like this article says 2025 will be available in Nov 2024...2024.
@user17597590908 wrote:Yes—both H&R Block and Tax Act still indicate Windows 10 is supported for their desktop software, which you’d use to file 2025 taxes (in early 2026).
You're looking at the products on those web sites for the 2024 tax year; neither one has a product for the 2025 tax year available as of yet and all references are to the 2024 product (read carefully!).
H&R Block actually allows you to purchase their download editions without ever informing you of the tax year to which it applies (try it). Regardless, the programs are all for the 2024 tax year, not 2025.
I didn't say they were available; I said they intent to continue to support Win10 downable versions of their software.
@user17597590908 wrote:I didn't say they were available; I said they intent to continue to support Win10 downable versions of their software.
What we were asking for is a link to the section of the web sites which state the 2025 products will support Windows 10. Personally, I can't find any; all of the system requirements that state compatibility with Windows 10 relate to the 2024 (current) products.
Yes—both H&R Block and Tax Act still indicate Windows 10 is supported for their desktop software, which you’d use to file 2025 taxes (in early 2026).
H&R Block (desktop/CD/download): System requirements list "Windows 10 or higher."
Tax Act (desktop/download): System requirements say "Windows 10 or 11." Both consumer and pro pages indicate Windows 10 support.
Why doesn’t TurboTax address the claim that it is doing this to force customers into more expensive software and services?
There is credible evidence from regulators and reporting that Intuit has a history of steering customers toward paid options and is shifting other products toward cloud and subscription models.
The FTC issued a final opinion in January 2024 finding that Intuit engaged in deceptive "free" advertising, prohibiting future claims unless eligibility is clearly disclosed. This reflects past practices that pushed consumers from "free" into paid TurboTax products.
Multiple state attorneys general and FTC cases grew out of reporting that Intuit used design and marketing to nudge users into paid tiers, such as Pro Publica investigations and a 2022 multi-state settlement.
Intuit is also sun-setting QuickBooks Desktop and moving users to QuickBooks Online, a clearer shift to recurring, higher-revenue subscription models, suggesting a broader corporate preference for more expensive cloud-based products.
Where does it say that? You still have not posted actual links to HR Block or TaxAct. And I wouldn't trust any other sellers like Costco or Amazon etc.
@user17597590908 wrote:Yes—both H&R Block and Tax Act still indicate Windows 10 is supported for their desktop software, which you’d use to file 2025 taxes (in early 2026).
Where are you finding this? Post a link, please.
I've been all over those two sites and can't find anything that indicates Windows 10 is supported for the 2025 tax year.
The products have not been released yet, including TurboTax 2025, so no one really knows for sure what will or will not be supported. For that matter, and for all we know, TurboTax may actually install and run fine on Windows 10; it may be that Intuit will not provide tech support for Windows 10. We just don't know at this point.
Every time I've tried to post a links this system doesn't allow it.
Moreover, specialist on this site from TurboTax in there responses to me told me users would still be able to amend 2022-2024 taxes on the downloaded turbotax that they have been using. Well that may have been what you specialist thought until today, but I just went to open my 2024 taxes on my Win10 computer and turbotax box popped up asking me to update and now it wants me to sign in to Turbotax which I have never had to do in the past. Now if the IRS wants anything apparently users are stuck dealing with Turbotax where the right hand doesn't even now what the left hand is doing. Endless frustration and based on past experience it is only going to get worse.
strange. i have desktop deluxe. 2024 has been efiled. opened the app and selected amend. I did not have to sign into my account. Not sure this is the answer. perhaps when you first installed the desktop you logged into your account and never logged out. I don't know if Turbotax automatically logs you out at some point. It makes no sense that a desktop user would need to log in. But then again this is Turbotax.
@user17597590908 wrote:Every time I've tried to post a links this system doesn't allow it.
To paste a link you have to use the link icon on the format menu
THEN After you copy the url from the HR Block then when you reply you hit the link icon and paste it into the top line of the Insert Link pop up box. Here like this........
Not being able to open 2024 now is a different problem than Windows 10. That is something else, maybe to do with your computer. Some people are having trouble after updating. We don't know why yet.
In the Desktop program, you may need to sign in to your online account. Go up to FILE and at the bottom it will say if you are signed in or not. If you are signed out, it will say Sign in under File. If you are signed in it will say Signed in as [name] under File.
You may get different layouts if you are signed in or out. Like especially when you use the Search function.
And to Amend in the Desktop program. You might first have to tell the program your return was filed. If you efiled you have to check the filing status inside the program. Open your return and go up to menu item
File > Electronic Filing > Check Electronic Filing Status
Then save your return with the status. Go to File-Save. Oh and be sure to save your original return with another name so the amended return doesn't overwrite it and you can start over if it gets messed up.
Strange. After 18 years of using TT, the only time I had to sign in was when I was doing my taxes online thru TT the first few years I used TT. I had to stop using online TT do to the numerous errors TT had in their program that almost cost me tens of thousands of dollars; thankfully I understand taxes better than whoever programmed those mistakes and caught the errors. Obviously if some people are having trouble after update it isn't an issue with my computer, and when I was told that in the past it never was my computer that was the problem, but rather TT errors. Do you have any idea what your programmers are doing or did to cause this problem? I think not; you never talk to them or coordinate with them correct? That is what I have been told in the past. It is likely they are doing something now to prepare for 2025 taxes and it is already screwing thing up...
@user17597590908 wrote:Do you have any idea what your programmers are doing or did to cause this problem? I think not; you never talk to them or coordinate with them correct?
Us? We? If you're referring to anyone who has posted in this thread, you're exactly correct since not one of us happens to be an employee of Intuit; we volunteer our time to answer tax questions posted by users.
For that matter, even Intuit employees who post on this board don't have any idea what the programmers are doing nor do they "talk or coordinate with them"; that's NOT their job and it certainly is NOT ours as volunteers.