Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 3
posted Apr 11, 2025 3:48:29 PM

2024: Why am I getting "Information Worksheet: Direct debit yes box should not be checked. Only electronically filed returned are eligible for direct debit."?

2024 tax return: TurboTax Deluxe Windows version.

Why am I getting "Information Worksheet: Direct debit yes box should not be checked. Only electronically filed returned are eligible for direct debit."?

I have selected E-file for both Federal and State. I would like to use direct debit for state tax payment. I see that my bank information, etc. so not sure why I am getting this error.

 

How do I correct it? 

Thank you!

0 1535
0 Replies