I have been very satisfied with Turbo Tax for many years so became lax following up on them. I find with my 2024 tax filing that 2023 was not filed. Hindsight being 20/20 I need to take care of submitting 2023 Tax Return.
I prefer that Turbo Tax make this right by submitting it since they have all the information and sent me a thank you and Many Happy Returns April 2024. Shame on me for taking that as their end of the filing was completed. If I have to file a paper return for 2023 I request my Turbo Tax payment be returned to me and if there are extra costs of filing late I request that be covered by them also.
How might this be addressed?
Did you e-file? Did you click a big orange button that said “Transmit my returns now?”
When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.
First, check your e-file status to see if your return was accepted:
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
If the IRS accepted it, what does it say here? (Allow 24 - 48 hours after acceptance to look)
Or does your account say “Ready to Mail?” Or “Rejected?” Or “Printed?”
Note: If it says “Rejected,” “Ready to Mail” or “Printed” that means YOU have to mail it yourself. TurboTax does not mail your tax return for you.
If you realize now that your return was not e-filed successfully, then you will need to file it by mail. E-filing is permanently closed for past year returns. You will need to print the return, sign and date it in ink, and mail it in.