I can't input my car registration fee dollar amount after $,I had that problem last year as well but I waited couple day and logged in again, kinda updated the software before started and can put in. Today I am doing 2022 tax return , it happened again, anyone can help me how to resolve that?
If you are using Turbo Tax Online, the most likely reason for buttons that don't work or not being able to enter information is that something in the web browser is not displaying the page properly. There are directions in this TurboTax Help article to clear cache and cookies. You will want to follow those instructions, then close your browser, reload it, and log back into TurboTax.
Another way around this is to simply use a different web browser. You can select from Google Chrome, Mozilla Firefox, Internet Explorer or Safari. If you need to install another browser, be sure to go to the trusted home site for the software for security reasons.
If you are using the Turbo Tax Phone App, then try opening Turbo Tax in the browser window on your phone. It will use the same login information but may display the page better.
If you are using the TurboTax Desktop version, yes, the first thing is to close the program and reopen to allow for updates.
If it still will not allow entry in Step-by-Step mode, you can try in Forms Mode. Go to the screen where you are trying to enter car registration fees
Click on the Forms button in the upper right
It will take you to see the actual form for Schedule A Tax and Interest Worksheet
Scroll down to line 3 and enter line 3 a and it will carry to line 3d
Then, click on Step-by-Step in the upper right to return to interview mode.