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Level 1
posted Dec 23, 2022 7:01:58 AM

2022 tax file won't open on Mac

I started working on my 2022 return the other day and just tried to open the file and this error message popped up:  "22.tax2022.icloud has wrong tax year of some other issue" that prevents the file from opening.  This is on a Mac with software downloaded via a license code.

 

I also tried to open my 2021 return and got the same error message.   Anyone know what going on here?  Thanks.

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1 Replies
Level 15
Dec 23, 2022 8:05:29 AM

You might have to contact Support for this issue.

 

What is the TurboTax phone number? (intuit.com)