We are well into 2024 and I am still getting this message. How can I file my (way past due) return without this getting fixed?I have updated the software and don't know what to do next. Any ideas?
contact customer support
5am-5pm Pacific Time (8-8 Eastern) Monday - Fridayhttps://support.turbotax.intuit.com/contact
800-446-8848
Thank you. While on hold I found this: https://ttlc.intuit.com/turbotax-support/en-us/help-article/update-products/manually-update-turbotax-windows-software-basic/L3Wf9OPaf_US_en_US?uid=ly61ouvx
Downloaded and installed the manual update and it seems to be working / available now. On the off chance that any other late filers are experiencing the same issue, I'd suggest giving it a try.