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Level 2
posted Apr 2, 2022 7:24:16 AM

2021 forms unavailable - 8949, 8889-T, 8962, 8995 show errors but are available per intuit web site

All these forms show up as available at the intuit site https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_fed_online_individual.html

 

But in turbotax desktop they still show up as errors with the red "Do Not File" watermark and the note at the bottom that they are not approved for release.  I've closed and restarted, checked for and applied all updates etc.  What's going on with these?

0 2 369
2 Replies
Level 2
Apr 2, 2022 8:03:01 AM

For clarity, the URL I included is for the online version but I checked the desktop URL and it's the same, these forms are all available.  TT support doesn't know what's going on so far and doesn't have any suggestion as to how to get around this.  Their only suggestion at this point is to uninstall and reinstall TT.

Level 2
Apr 2, 2022 8:18:33 AM

Problem solved with the help of TT advanced support by downloading and applying a manual update from here https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-soft[product key removed]e-premier-home-business/00/26041