Form 8839, Qualified Adoption Expenses for tax year 2021 is estimated to be finalized and available in TurboTax on 02/17/2022
Go to this TurboTax website for IRS forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_fed_online_individual.html
I am inquiring why Form 8839 is not yet available in Turbotax when it was published by the IRS on 2 January 2022? Thanks.
Exactly published on January 2. 2022. by IRS the form should have already available in TurboTax software.
NOPE not available with TurboTax until MARCH 3. This is the 3rd time they've pushed the date back. Even tho the IRS has it available. Turbo Tax keeps pushing the date further back. So frustrating!!!!
Please see this Turbo Tax FAQ on the availability of IRS forms.
Federal Individual Form Availability
IRS forms availability table for TurboTax Business
Yes I saw it each time the date changed (3 times to be exact). These dates are for TURBOTAX ONLY, not other tax sites!!! I.e. : HR Block, Tax Act and other firms are already approved and tax returns are being accepted by IRS. I don't know why TURBOTAX is so late with having their firms approved by IRS. This is RIDICULOUS!!!
In this public forum, we are provided with form availability information, but not an explanation as to why the form is not available until that date. For additional information, it would be necessary to contact customer support. To do this, please see this Help Article to get in touch with us.
Why is it taking so long? The date has been moved three times.
Completely unacceptable wait time for this form through Turbo Tax. Third amended availability date is absurd. Ridiculous delays like these encourages me to use a different tax filing platform.
You can monitor the forms availability date here.
Turbo Tax has to format the form after the state/IRS makes the form available, then it has to be approved after it has been formatted.
I've called twice now, they keep telling me the form isn't available. I told them that other tax agencies are already filing them and people have already gotten their returns. I already paid for the service, plus all the paperwork is done, I really don't want to take a refund and have to input it on another companies website but this is getting ridiculous. I called and requested a manager call me back ASAP, still waiting for them to contact me back
Still unacceptable. You've already processed my payment but I can't file now. Date of form pushed to 3/3 now?! Other platforms have the form available. Maybe I should take my business elsewhere.
Agreed. We have a business and I have gotten through all the entering of information and my payment has processed...but can't file yet. This is not professional at all. Other platforms are filing with the form. TurboTax you can do better!
(To all the Turbo Tax employees on this answering people)
Since you are an employee of Turbo Tax can you explain why the IRS made form 8839 available in january and according to turbo tax it only takes a couple days for forms to be in their system, why is the form still not ready in turbo tax????? please do not give a practiced answer. Some of us pay turbo tax to file our tax's and would like to know what we are paying for if turbo tax cant even stick to what they say they do.
It may take longer for one form or another to show up in TurboTax for multiple reasons. Our goal is to provide you with the most accurate information possible. As part of this process, we communicate often with the taxing agencies.
For up-to-date status, refer your customer to the federal and state forms-availability articles.
IRS forms availability table for TurboTax individual (personal) tax products
State forms availability table for TurboTax individual (personal) tax products
If the form becomes available sooner than currently published on that Help Article, the article will be updated to provide the new availability date.
Once again, we've been led on to believe this form will be ready in TurboTax. At this point, you should be providing a refund and/or vouchers to use a different tax service. We choose TurboTax because it's generally reliable, but what is unbelievable is that a form that's needed for people who have incurred potentially bank-breaking expenses, you continue to push out. And for what reason? Is the IRS somehow directing you to do so because they don't want to pay out large refunds? This is insane that you're not recognizing the needs of your customers here.
Dealing with the same issue myself. It's about to cause me to use other software for the first time.
I have been a turbo tax user for years, and I definitely don’t like change, but I am so upset they don’t have this form available, I’ve never had this issue with them before. I decided to file with taxact.com instead and form 8839 is available through their site, my Federal was accepted in about 10 minutes, still waiting on the state to be accepted, but I’m sure it will be accepted shortly, turbo tax has unfortunately lost my business.
Well this will be the last year I will be using TurboTax in fact I have purchased H&R software to finish my taxes this year. They have now lost a loyal customer.
I am definitely thinking if this don't get resolved by the 3rd then I will be filing through someone else ..
https://www.irs.gov/pub/irs-pdf/i8839.pdf
Here Turbo Tax download this and get it in gear!!.
I called twice in the past 2 days and complained, finally I asked for a refund (2-3 weeks for refund) and went home and just went thru all the forms I submitted on TurboTax and just filled them in on Tax Act, took me less than 1 hour, and e filed them tonight. All for $24.95. I won't be using TurboTax anymore going forward, because obviously they don't have their crap together
Turbo Tax has lost my 10 year business as of this year!!!! Due to this form not being available, date change 3xs. I filed with HR Block and was accepted under 5 mins. Requested a refund from TT which was denied!!! They will NEVER get me again and it's a shame because I prepare over 2 dozen of my family & friends here as well, but I will be preparing them with HR Block as well!! This SO VERY UNPROFESSIONAL OF THEM!!!!