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New Member
posted Jun 30, 2023 12:10:22 PM

2021 App for MAC

I bought a TurboTax app for the MAC computer in Dec 2021 for my 2021 taxes.  It did not work on my old OS version and I could not file my 2021 taxes.  Now I’m trying to use it on an updated MAC with a compatible OS and the app did update but I am stuck at the License No -  I entered the License No I already had when I bought the software but it is not accepted. 

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1 Replies
Level 15
Jun 30, 2023 1:28:26 PM

 

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number