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Level 2
posted Apr 13, 2021 9:44:14 AM

2019 Federal tax return not processed yet?

I mailed my 2019 Federal tax returns in June 2020, the IRS cashed my check but so far my income tax has not been processed. I just e-filed my 2020 return with Turbo and used AGI from the 2019 return, will that work or will it be rejected because 2019 is not processed yet?  Is it normal that 2019 has not being processed after such a long time?

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1 Best answer
Expert Alumni
Apr 13, 2021 10:00:20 AM

The IRS is still processing a large number of mailed in 2019 returns.

 

If the IRS has not yet processed your 2019 tax return, you should use 0 for your 2019 AGI when e-filing your 2020 tax return.

17 Replies
Expert Alumni
Apr 13, 2021 10:00:20 AM

The IRS is still processing a large number of mailed in 2019 returns.

 

If the IRS has not yet processed your 2019 tax return, you should use 0 for your 2019 AGI when e-filing your 2020 tax return.

Level 2
Apr 16, 2021 2:34:12 AM

Yes, entering 0.00 as AGI worked so my electronic 2020 went through.

I will keep on waiting for IRS to process my 2019 because as you said they have millions to work on.

Thank you.

Returning Member
Jun 21, 2022 8:37:40 AM

IRS still has not processed my 2019 1040 e-filed via Turbotax in 4/2019, but did accept my credit payment filed with taxes. Shortly after e-filing 1040, Turbotax confirmed IRS received and accepted my return. In 1/22, IRS rep again confirmed e-filed 1040 was received by IRS, and confirmed an IRS document number. She said it was sitting there unprocessed, but would request that it be processed, which would happen in 60 days.  That was 160 days ago.  Got in touch with IRS Taxpayer Advocate. Amusingly, received message back from them saying they could not help "because you have not filed a 2019 return."  Contacted Congressional rep 10 days ago, but have not heard back.  

Level 15
Jun 21, 2022 8:51:40 AM

Just as sad ... you will probably get a notice from the IRS telling you that they have a payment for 2019 but no return was filed that you will need to respond to by mailing in a signed return.  Also send a copy of the acceptance email and/or the efiling history page in the PDF. 

 

So did you check your account transcript ?   https://www.irs.gov/individuals/get-transcript

 

Was the return ever actually processed ?   

 

If you efiled electronically then you can use the IRS Where's My Refund?  tool to check on the return ... the trick to using the refund tool when you had a balance due is to enter $1 for the refund expected and they now have 2019, 2020 & 2021 available on that tool :  https://www.irs.gov/refunds

Returning Member
Jun 21, 2022 9:17:18 AM

Repeatedly checked IRS transcripts. Always says for "Return Transcript": asterisk (letter of non-filing available); and "Record of Account Transcript": NA. Return has never been processed by IRS. IRS rep in 1/2022 told me she knew return was received by IRS because she could see it had been marked with an "IRS document number."

Level 15
Jun 21, 2022 10:02:17 AM

@ohmark   Double checks your years.  In your question you said you filed it in 4/2019.   Was that a typo?  A 2019 return would have been filed in 2020.  

Why are you needing to see if it was processed?  If you had a tax due and paid then you aren't waiting for a refund.  

Returning Member
Jun 21, 2022 10:48:56 AM

1. Yes, a typo. Thanks for pointing it out.

2. If you filed a tax return properly and IRS claims to never having processed it, wouldn't anybody be concerned? Additionally, other things that depend on tax returns, such as Social Security credits, are not reported because those agencies depend on IRS reporting the tax returns.  For example, Social Security still shows no Social Security income for 2019, because IRS has not processed the tax return.

Level 15
Jun 21, 2022 1:21:31 PM

If you filed a tax return properly and IRS claims to never having processed it, wouldn't anybody be concerned?  You said the IRS got the payment and that  : "IRS rep in 1/2022 told me she knew return was received by IRS because she could see it had been marked with an "IRS document number.""  So they have it but it is just not processed ... balance due returns are on the very back burner in a very deep pile.

 

Additionally, other things that depend on tax returns, such as Social Security credits, are not reported because those agencies depend on IRS reporting the tax returns.  For example, Social Security still shows no Social Security income for 2019, because IRS has not processed the tax return.  Actually the income that is reported on a W-2 goes directly to the SS administration and then the SSA sends the info to the IRS not the reverse so they already have it ... check your account online with the SSA.  So this actually may be where some of your issue lies ... did your employer file the W-3 timely ?  Only Self Employment is sent to SSA from the IRS.

 

I would give this another 6 months and then if you don't see progress contact the taxpayer advocate office for assistance. 

Returning Member
Jun 21, 2022 1:44:33 PM

Actually, none of the income involves w-2's or employee income, and the Social Security problem is just as I described it. And, of course, I've checked my Social Security online account.

And, if you read my original post, over a year ago the IRS rep told me they would put a Taxpayer Advocate in touch with me, and they did a couple of months later.  The Taxpayer Advocate left a voicemail message on my phone to the effect of "This is the Taxpayer Advocate; since you didn't file a 2019 return, I can't help you." The TA left no contact info, and the phone number on the message was simply one of the IRS's "800" phone  numbers, which when I called it, had the usual computerized series of greetings on  it.  In other words, I had no way of  getting  back to the Taxpayer Advocate,  which is probably what he intended. 

And, frankly, I'm not interested in waiting another 6 months to find out how the IRS bungled this.

Thanks anyway

 

Level 15
Jun 21, 2022 1:52:26 PM

Well I think your only other option at this late date  would be to print, ink sign and mail in another copy now.  It cannot possibly delay things further.  Use a tracking on the envelope so you know when it gets there. 

Returning Member
Jun 21, 2022 2:41:27 PM

"Well I think your only other option at this late date  would be to print, ink sign and mail in another copy now.  It cannot possibly delay things further."  Actually, that's the exact reason I haven't printed and sent another copy to IRS, but unlike you, I actually am  afraid that it will cause some additional snafu at IRS.  I  probably may eventually do that.  But first, I  requested help dealing with the IRS from my local Congressional office, and they say they've sent my situation on to IRS. I'll wait for a while to see what, if anything, happens  with this.

Thanks

Level 15
Jun 21, 2022 3:32:37 PM

your Congress Person will get back to you in four to six months, after probing the IRS.

Returning Member
Jul 1, 2022 9:49:49 PM

Congressional office got back to me in 2 weeks. Told me that a Taxpayer Advocate looked into the situation and said that my return was stuck in "errors." Said Taxpayer Advocate would try to pry return loose and get it processed. Didn't say or know why it was in "errors." Congressional office said they will stay in touch. We shall see.

Level 15
Jul 2, 2022 4:27:28 AM

The "errors" department is the catch all place where returns go that need a human to review them and sadly they are woefully behind in processing returns due to the persistent understaffing and the excess volume of returns they have had to review the last 2 years.  Sadly there is nothing anyone can really do to "pry" the return loose but you can hope.

 

Go to this IRS website for the status of tax returns received by the IRS - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

As of June 17, 2022, we had 11.2 million unprocessed individual returns which include returns received before 2022, and new tax year 2021 returns. Of these, 2 million returns require error correction or other special handling, and 9.2 million are paper returns waiting to be reviewed and processed. This work does not typically require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. If a correction is made to any Recovery Rebate Credit, Child Tax Credit, Earned Income Tax Credit or Additional Child Tax Credit claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Tax Season Refund Frequently Asked Questions.

 

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to October 2021 and continue to work the returns that need to be manually reviewed due to errors.  We are continuing to reroute tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, whether it was filed electronically or on paper, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit and the Child Tax Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues could take 90 to 120 days depending on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.

 

What you should do: In most instances, no further action is needed but you may check Where’s My Refund? or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s My Refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. If you filed before October 2021 and Where’s My Refund? does not have any information, your return has been opened but work on it has not begun. We’re working hard to get through the carryover inventory. Please don’t file a second tax return or contact the IRS about the status of your return.

 

 

The IRS is woefully backlogged.  Assume 6-9 months from the time you filed if you paper filed.... if you efiled, it should be quicker - see this link: 

 

https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue#coll...

 

And read "what you can expect" - which is updated every Friday

 

Note the IRS asks in one of the paragraphs not to call them.....in fact I've read the agents don't know anything other than what is on WMR

 

 

 

Also, a must read: 

 

https://www.irs.gov/newsroom/national-taxpayer-advocate-issues-midyear-report-to-congress-expresses-...

 

 

Returning Member
Aug 15, 2022 8:16:50 PM

It's me again.

Well, it's about two months since I contacted my Congressional Office. And, believe it or not, with their cooperation my problem has been resolved. Here's how:

After I contacted my congressional office, a staffer replied asking for details. The staffer then contacted IRS and the Taxpayer Advocate Office. The Cong. staffer contacted me again relaying that the Taxpayer Advocate advised that they needed additional info, which I provided.  About a month later the problem was resolved and my 1040 was processed exactly as I filed it, with no changes.

Apparently, IRS needed more info as to a tax credit I claimed via TurboTax. Because IRS decided they needed the info, my 1040 was sent to the IRS "errors" unit, where it sat for over two years without being processed, and without them attempting to contact me to ascertain whatever details it needed as to the claimed tax credit.

Level 15
Aug 15, 2022 11:07:35 PM

that delayed refund should have included interest.  the reason i mention this is that it's taxable income for both federal and state (if you have a state income tax) in 2022. if $10 or more you should be getting a 1099-INT from the IRS.  

Returning Member
Aug 16, 2022 5:18:42 AM

Thanks, but not a refund.