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New Member
posted Feb 25, 2023 10:59:59 AM

Why am I being forced to pay an additional $20 for a "maximum refund guarantee" before I'm able to file?

0 5 458
5 Replies
Level 15
Feb 25, 2023 11:09:26 AM

Based on the screen shot you posted, it doesn't apperar to me you're being "forced" to do anything. Just click the Continue button, and do not click any other button on that screen.

 

Level 15
Feb 25, 2023 11:10:43 AM
New Member
Feb 25, 2023 11:14:09 AM

The screen after I press "continue" takes me to a payment screen with no option to skip.

Level 15
Feb 25, 2023 11:28:28 AM

The screen after I press "continue" takes me to a payment screen with no option to skip.

Correct. You have to pay for the use of the program, before you can e-file your tax return. If you're filing a state return you also have to pay for the state module, as well as another separate fee to e-file the state return.

Level 15
Feb 25, 2023 11:31:11 AM

If you are using the DOWNLOADED/CD program then there is a $20 fee to efile the state return  on top of the fee you paid for the program to start with.   You can avoid the fee by backing up and choosing to mail in the state return instead of efiling it.