Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Aug 26, 2025 3:12:37 PM

What's up with ItsDeductible being Discontinued (AGAIN) on short notice

I just got email notifying me that ItsDeductible was being discontinued as of October 21, 2025 (less than 2 mo away). 
I logged into ItsDeductible on the web and the page is still saying "get started with ItsDeductible"!!!)

I called, and confirmed that it is being discontinued,  but THIS IS VERY POORLY DONE. 
1) after going thru this 3-4 years ago, and then updating the web interface and the app, no explanation for why they are discontinuing it again. 
2) Poor planning to :

      a) give such short notice

       b) have emails saying it will be discontinued, but no banner on the web page version OR the mobile app to let one know. 
       c) why discontinue in Mid- October, rather than announce now that it would be discontinued after tax filing deadline for this tax year? 
       d) the Export CSV's only have options to export the donations, BUT NOT EXPORT THE CHARITIES AS WELL!!. 

While I think this is a quite valuable little app, that makes recording deductions/donations very easy,  I understand that the business value to keep supporting it may not be there (especially with the larger standard deduction, less people may be needing to record deductions), HOWEVER, this short notice, and poor timing, AND not supporting exporting the linked charities as well is at best annoying, and could motivate one to switch to other tax software. 

0 491
0 Replies