What do I do if I was supposed to receive earned income credit and didn't?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-credits-deductions/qualifications-earned-income-credit-eic-eitc/L7w4BFP32_US_en_US?uid=m62rmz09

 

https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/use-the-eitc-assistant

There a lot of reasons you might not qualify for the earned income credit (EIC).  It is not something you apply for.  If you qualify and enter you info correctly, TurboTax (TT) will automatically give it to you.

If you think TT missed it, enter at:

Federal Taxes Tab (Personal for H&B version)

Deductions & Credits

-Scroll down to: 

-You and your family

    --Earned Income Credit

Press the start or update button