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New Member
posted Jun 4, 2019 8:29:53 PM

We do not qualify for EIC. Error fixes says we need to fix prior year EIC must be greater than current year. How do we get past this error fix to file taxes?

We do not qualify for EIC. Error fixes says we need to fix prior year EIC must be greater than current year. How do we get past this error fix to file taxes? It Will Not Let me E-File with this error. The did not occur until the latest Update.

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1 Best answer
New Member
Jun 4, 2019 8:30:12 PM

Today's update broke the software and is causing this. You should NOT keep trying to e-file, because there is no telling what else got broken and your numbers could possibly be wrong. There is no way to get around it, it's broken and will remain so until they get it fixed with another update.

12 Replies
New Member
Jun 4, 2019 8:29:54 PM

I did not get this message until tonight when you updated turbo tax prior to my review before filing

New Member
Jun 4, 2019 8:29:55 PM

I am getting the same error as you are. What can be done? Will Turbo Tax issue an update to fix this?

New Member
Jun 4, 2019 8:29:57 PM

This has to be a bug. I don't even qualify for earned income and I am getting this error.

New Member
Jun 4, 2019 8:29:58 PM

same here - i don't qualify either and getting error.

Level 1
Jun 4, 2019 8:30:00 PM

I keep getting the same error too....a rep said "Checking to see if its a program issue.. thanks for your patience!"

New Member
Jun 4, 2019 8:30:01 PM

I am getting the same error.

New Member
Jun 4, 2019 8:30:05 PM

I am getting same error

New Member
Jun 4, 2019 8:30:06 PM

this is so frustrating since my return will not go through until I fix this error.  How long will it take for the update to go through??

New Member
Jun 4, 2019 8:30:07 PM

This sucks, filed a return earlier tonight no problem. Logged back in to do a second return and now I' stuck in this loop too!

New Member
Jun 4, 2019 8:30:09 PM

Same issue as everyone else....don't qualify for the EIC but can't file

New Member
Jun 4, 2019 8:30:10 PM
New Member
Jun 4, 2019 8:30:12 PM

Today's update broke the software and is causing this. You should NOT keep trying to e-file, because there is no telling what else got broken and your numbers could possibly be wrong. There is no way to get around it, it's broken and will remain so until they get it fixed with another update.