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New Member
posted Jun 4, 2019 2:04:30 PM

Turbo Tax Deluxe (now upgraded to Premier) will not load the Property Taxes after selecting Done at Home load deduction summary page.

Same result after charging to upgrade to Premier.  Could this be a defective CD?

0 3 390
3 Replies
Level 15
Jun 4, 2019 2:04:32 PM

Are you getting blank screens?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4696465-why-am-i-seeing-blank-white-screens-when-in-deductions-and-credits">https://ttlc.intuit.com/questions/4696465-why-am-i-seeing-blank-white-screens-when-in-deductions-and-credits</a>

New Member
Jun 4, 2019 2:04:33 PM

Yes, blank screens

Level 15
Jun 4, 2019 2:04:35 PM

Probably this...

... this is the likely issue with anyone with a blank page during the running of Desktop TTX software.

.......TTX should only be installed and run as an Administrator..not in some guest account without administrator privileges...but it's hard to know each person's exact setup.

Exit TurboTax....then:

 1)  right click TurboTax 2018 icon

2)  Select  … Properties

3)  Select the  Compatibility tab

4) In the "Settings" box … check the box to "Run this program as an administrator"

_________________

This has fixed the problem for a number of users now.