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posted May 17, 2025 10:58:53 AM

Turbo tax charges when filing on your own

Why does Turbo offer free self-serve tax filing but at the end still end up paying over $200? Service fees are understandable but why do I have to pay to go over a list of deductions when I already know I don't qualify for any other??? Is there fraud going on with there so called free tax file?

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Level 15
May 17, 2025 11:10:20 AM

The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040.  If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.

 

See this TurboTax support FAQ for removing options on your account - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/reduce-fees/L3Kp3...

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2024 online tax return. Click on Clear & Start Over.