Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jan 29, 2023 9:57:55 PM

There is a glitch in the 2022 TurboTax Deluxe download version......it is not calculating mortgage interest in itemized deductions.

0 11 4156
11 Replies
Expert Alumni
Jan 31, 2023 10:59:00 AM

Please clarify what you are seeing and someone may be able to help with your specific experience.

New Member
Feb 1, 2023 9:14:50 PM

In the desktop version of the 2022 TurboTax Deluxe it is not calculating the itemized deductions correctly.  TurboTax is saying standardized deduction, $12,250, when it should be $10k (max on taxes) plus mortgage interest, $7.3k, for a total of $17.3k.   I talked to an expert two days ago and he was stumped as well.  I was put on hold and then got disconnected.  I have used TurboTax for over a decade.  This is the first time I have had a problem.

 
 
 
 

 

 

Level 15
Feb 1, 2023 10:57:35 PM

If you are not getting the deduction, you must have marked the interest not used to buy build or improve your home.

OR you checked the option to force the standard deduction.

Desktop user, inspect Schedule A to see where the error is.

 

@gfsommers 

New Member
Mar 5, 2023 5:21:11 PM

I hope you can answer this question, as the TT expert. My daughter has the same problem, today, March 5, and many other do too. She called TT and they couldn't figure it out and after 2 hours were going to get a supervisor. Then, she lost the connection. Please advise. She has tried all of the fixes that have been suggested here and other places. Apparently it is a Bug. Please advise. Thank you.

Level 1
Mar 20, 2023 7:52:27 PM

This is UNACCEPTABLE.    I've done my taxes THREE times- even requested a replacement download link from Costco where I purchased the original and still had the same problem.   To make matters worse, even though I have an Intuit account, when I called customer support (joke) the mindless annoying answering system didn't recognize my email or phone and would automatically disconnect me every time.

I've been using T. Tax for years but never again after this experience.   They are not even making an effort to fix their mistake which is nothing but wrong and irresponsible.

Expert Alumni
Mar 25, 2023 3:19:30 PM

I would like to take a deeper look at this. However, I need a diagnostic file which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below:

  1. Sign into your online account.
  2. Locate the Tax Tools on the left-hand side of the screen.
  3. A drop-down will appear. Select Tools
  4. On the pop-up screen, click on “Share my file with agent.”
  5. This will generate a message that a diagnostic file gets sanitized and transmitted to us.
  6. Please respond back with the Token Number that was generated.

@bergesona @SR Annie 

New Member
May 6, 2023 4:03:29 PM

Yes, I had the exact same issue with my taxes. Also have been using TurboTax for 15 plus years and had never had such a problem. 

New Member
Sep 14, 2023 9:29:45 AM

When my Federal Taxes due were found to be considerably more than expected, I went to the Tax History under FORMS Tab.  When compared to the previous tax year information, I discovered that under various Itemized Deductions on Schedule A, conspicuously missing was the mortgage interest paid in 2022.

I checked under Deductions and Credits, and verified that the Mortgage interest for 2022 was entered; however, TURBOTAX did NOT include it. So, I manually entered in the worksheet and voila!

Interestingly, my State Tax Refund is $2 more than the amount due on Fed Taxes. I am happy to report that I am rich by $2!!!

New Member
Sep 14, 2023 9:46:53 AM

Standard Deduction for 2022 is NOT, $10,000 $12,950 for single filers and those married filing separately, $25,900 for joint filers, and $19,400 for heads of household.

The $10k limit is on State Taxes and Property Taxes combined. 

Level 3
Mar 10, 2024 9:49:45 PM

Hello,

 

I did not notice this year, but until now and i think I would like to know if I need to refile my 2022 taxes?  What can I do to find out?

Expert Alumni
Mar 11, 2024 8:53:05 AM

You need to review your 2022 taxes and see if the mortgage interest deduction was included on your tax return.

 

@chapinreyes