See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Switch to the FORMS mode and click on the form that has a red ! mark in the list on the left ... when that form appears in the window on the right look for the red/pink box ... that is what needs fixing. Look around and see if you can make sense of what is being asked ... do you have a second vehicle listed by accident ?
Thank you!! preparing this year's return has turned into a nightmare ... I lost my son in early March, and am just trying very hard to keep my head clear so I can do this right ... this is the worst year I've ever had preparing pretty simple taxes!! so thank you for your advice and patience.
I am reviewing the form and made some changes to agree with last year's information ... I don't see a second vehicle listed, at least so far, but it still wants me to mark the line 57 "Truck or van?" question "no" ... I see from last year's information, it was marked "no", but it makes no sense ... it is a truck!! so to make this go away, should I just go ahead and mark it no even though it's wrong??
Thank you.
See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number