you may think you paid all your taxes but NY State does not.
Yes, you paid NY state income tax from your paychecks but one of the main reasons you may owe is because you didn't pay in enough state income taxes to cover the taxes based on your income (earnings).
There may be several other factors that go into you owing. The following are some suggestions to help you find the reason why.
To pay your state income tax amount due, see the following:
Or.....Do you mean you are still seeing tax due on your TT account?
Why does my TT account say I still owe tax due?
TT does not update after your return has been accepted. Your account will always show the result of the return you prepared using the software. TurboTax never knows if you received your refund —or how, when or even if you paid tax due. Your proof that you paid your tax will be your own bank/credit card records.