My W-2 lists employer provided adoption benefits in box 12c, however we did not adopt or attempt to adopt a child and it keeps asking me for adoptive child name/info?

Did you take a close look at your actual form W-2 to see what the code actually was in that place?

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IF it is actually a "T" on your real paper form, then the employer made a mistake...either in the person involved in that W-2, or mis-selected the code and perhaps intended it to be a "W" ?  IF the code on your W-2 is a "T", then you are going  to have to get in touch with that employer to have a corrected W-2 (a W-2C) issued.

Thank your for your response! I manually entered the info from the original W-2 and the box in question on the W-2 is in fact coded as a “T” which is the code for employer provided adoption benefits.

Additionally, my box 12d on the w-2 is where my “W” amount is shown separately.

It must have been a mistake made by the employer on the W-2.

Wow...I missed that it's a "T" not a "V"  for adoptions.

(what in the world was I looking at?)