My account keeps saying "Certificate of rent paid: property ID or parcel number should have alphanumeric characters only". I fixed it, but it won't let me submit still.

I keep updating the number to not include any non alphanumeric characters, but it keeps saying the problem exists and bringing me back to the same screen. How do I fix this area of my CRP?

1589

Expert Alumni

Apr 1, 2024 11:22:42 AM

Make sure there are no spaces in there. If the error still persists clear your cache and cookies and try again.

Here's how to clear your cache and cookies.

If it still persists then you will have to delete your state return and do it over again.

@jennadorer16-gma

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My account keeps saying "Certificate of rent paid: property ID or parcel number should have alphanumeric characters only". I fixed it, but it won't let me submit still.