Message from attempt to import from its deductible: Unfortunately , we were unable to import your data from ITSDeductible Online because: (no reason given) What;'s up?

That program has had issues lately that are being worked on ... so since the IRS will not start processing any returns until  1/27 at the earliest you can come back in a couple of days to see if this has been fixed. 

See the following FAQ.

ItsDeductible unavailable for import in TurboTax Online