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Level 4
posted Jan 20, 2024 5:59:18 AM

Its deductible Import not available TY 2023

Using TT online premier, no link appears to Import charitable contributions from Its Deductible.

0 10 1844
10 Replies
Level 15
Jan 20, 2024 6:09:12 AM

To enter charitable donations -

Click on Federal Taxes (Personal using Home and Business)
Click on Deductions and Credits
Click on I'll choose what I work on (if shown)
Scroll down to Charitable Donations
On Import from ItsDeductible Online, click on the start or update button


Or enter charitable donation in the Search box located in the upper right of the online program screen. Click on Jump to charitable donation

Level 4
Jan 20, 2024 7:04:24 AM

As I initially wrote, the "Import from ItsDeductible Online" does not appear in TT Online Premier. So your instructions don't work.

Level 15
Jan 20, 2024 7:07:28 AM

 

Since you are using LIVE, ask your expert.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbotax-live/L73wOZD5D_US_en_US?uid=lfiz6cgp

 

Level 15
Jan 20, 2024 7:12:19 AM

@fbmcardl2 Screenshot from TurboTax Premium online edition for tax year 2023

 

 

Level 4
Jan 20, 2024 7:20:59 AM

I don't know how many times I have to repeat the same thing over and over. The Import from ItsDeductible Online DOES NOT APPEAR!

Level 15
Jan 20, 2024 7:22:47 AM

So you are not seeing the same screen as I posted when using the TurboTax Premium online edition after you open the Charitable Donations section?

Level 4
Jan 20, 2024 7:34:52 AM

Correct. I do not see the same screen as your screenshot.

Level 15
Jan 20, 2024 7:40:57 AM

@fbmcardl2 wrote:

Correct. I do not see the same screen as your screenshot.

Then you need to contact TurboTax support or your Tax Expert when using the online Live editions for assistance.  The screen I posted should be available on All TurboTax online editions, except the Free edition.

 

To contact a Tax Expert - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbotax-live/L73wOZD5D_US_en_US?uid=lrm8kc1i

 

To contact TurboTax support - 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 4
Jan 20, 2024 8:12:38 AM

The Live Expert, after much effort, fixed it. It never appeared under Charitable Donations, so we ended up clicking on Other Tax Breaks and then it appeared there and I was able to import. He said: "From my research - there was a point of time I guess TT was considering discontinuing the service - but after much warranted feedback it has been retained - this could be the reasoning behind it being listed in a different section of the prompts, from what you might of previously were familiar with."

Level 15
Jan 20, 2024 8:16:55 AM

@fbmcardl2 Thank you for this updated information.  Glad that this is now resolved for you.