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Level 2
posted Jan 30, 2020 8:36:50 PM

Issue with "Limited interest and points must be entered"

I have an error during Smart Check that says "Tax and Interest Deduction Worksheet: Limited interest and points must be entered" and then the second line says "Limit Int/points on 1098 and a blank empty box that apparently I have to fill in with some number?  What do I enter here in this box?  

 

Background:  I have three 1098s...  First 1098 is where I purchased my house with $4,010 in points but only $191in interest, the second 1098 is from when the first mortgage company sold my loan before the first payment was even due, the third 1098 is from a refi 9 months after purchase where I reduced the interest rate 1.25%.  The above error may be related to those 1098s.

 

Thank you!

1 67 10880
24 Replies
Level 2
Jan 31, 2020 3:15:22 PM

Hey TurboTax, can I get some help on this question from yesterday?!

Not applicable
Feb 2, 2020 10:14:28 AM

I have the same issue.  Multiple lenders due to loans being assumed by others and refinancing. Interested in the answer.

Returning Member
Feb 2, 2020 2:37:42 PM

I've encountered this issue as well. Seems to be due to multiple 1098s for the same mortgage and the outstanding amounts being added together and exceeding the threshold.

Returning Member
Feb 2, 2020 3:16:05 PM

I was able to solve this by switching to forms view and unchecking the box on the form incorrectly indicating that needed to limit interest/points as I didn't meet the stated conditions.

Level 1
Feb 2, 2020 7:19:27 PM

I am encountering this also - it appears that TurboTax is not letting me itemize my deductions due to this "limit int/points" issue. I cannot find a box to uncheck that will fix this in form view. Can someone provide more specific instructions to fix this, please?

Level 1
Feb 8, 2020 2:34:28 PM

Solution: In Forms View, go to "Tax & Int Wks" and scroll down to "Mortgage Interest Limited Smart Worksheet". Assuming it's correct for your situation, change "Does your mortgage interest need to be limited" from Yes to No. 

Level 1
Feb 9, 2020 9:15:16 PM

Thank you. This was driving me crazy.

Level 1
Feb 14, 2020 5:28:38 PM

I had the same problem. Your solution switching to form view worked! Thank you! 

 

I hope Turbo Tax is reading this. They really need to fix this with so many messages reporting this problem.

Level 1
Feb 24, 2020 9:17:39 AM

Same issue. I see how to fix from the suggestions in this thread. Note, If I delete all my mortgage interest entries and run the check again, I still get the same error. Bug in Turbotax.

Employee Tax Expert
Feb 24, 2020 6:37:34 PM

There is a workaround for this. 

 

For desktop versions:

  • In Forms view, locate and click on Tax & Int Wks on the left from the forms list
  • On the form, scroll to Mortgage Interest Limited Smart Worksheet
  • Click on NO to the right of the question, Does your mortgage interest need to be limited

For online versions:

  • Under Deductions & Credits, expand the menu for Your Home
  • Click Start/Revisit next to Mortgage Interest and Refinancing (Form 1098)
  • Click through until you get to a screen that says Do any of these situations apply to you? Mark Yes.
  • On the next screen, take out the zero.
  • Click back and choose No.

New Member
Feb 26, 2020 2:45:46 PM

The Online workaround here is incomplete. When I revisit Mortgage Interest and Refinancing (Form 1098) I see a list of Lenders who sent 1098 forms. When I click through any of them I never reach a screes that asks "Do any of these situations apply to you?" And therefore can't reach a screen to "Take out the zero." If I skip past the list of lenders only choices at add another 1098 or "Done." Neither of which gets me to the needed screen.

 

  • Under Deductions & Credits, expand the menu for Your Home
  • Click Start/Revisit next to Mortgage Interest and Refinancing (Form 1098)
  • Click through until you get to a screen that says Do any of these situations apply to you? Mark Yes. <-----------This Doesn't Exist
  • On the next screen, take out the zero.
  • Click back and choose No.

Expert Alumni
Feb 28, 2020 2:37:03 PM

Are you getting an error that the interest you entered may be limited?

Do you get to the "Here's your 1098 info" screen? 

Does any 1098 show as "Needs review"

When you click "Done" on this screen, you should get to the “Do any of these situations apply to you?” screen. 

If you don't see this screen, your interest is not limited. 

What type of error are you seeing? 

ONLINE USERS:

Please go back to the Home Mortgage Interest section:

Click Federal on the left side-bar

Click Deductions & Credits along the top

Scroll down to “Mortgage Interest and Refinancing (Form 1098)” Click Edit/Add

Scroll down the “Here’s your 1098 info” screen and click Done.

Next screen asks “Do any of these situations apply to you?” Select “Yes, one or all of these situations apply to me.” and Continue.

On the following screen, you will see the “Original amount”.

Enter the amount you can claim as a Home Mortgage Interest deduction in the “Adjusted amount” box. The Adjusted amount cannot be larger than the original amount or you will receive an error when trying to file. Instructions on who needs to adjust interest and how to calculate are available by clicking the blue “Help me figure this out” link.

New Member
Mar 8, 2020 11:05:46 PM

This workaround doesn't work for me.

 

I did see that screen when I first entered the info of my 1098. But when I revisited it to try your workaround, that screen never showed up again no matter what I tried. I tried to edit the existing 1098, delete the existing 1098 and re-enter it, add another 1098 besides the existing 1098, delete the existing 1098 and log out then log in and re-enter it, delete the existing one and log out and change to another browser and log in and re-enter. 

 

I also tried to google other workaround, there seems not any. This process is too frustrating. Given the slow speed you reply to this ticket, looks like the only way I can do now is to discard the work which I spent hours on on turbo tax, and find an accountant to do my tax.

New Member
Mar 21, 2020 4:12:24 PM

I have the exact same issue

 

Can anyone help with a fix that actually works??

Expert Alumni
Mar 22, 2020 5:24:20 PM

If you have already entered the 1098 and are now looking for the adjustment screen:

Click Federal

Click Deductions & Credits

Scroll down to "Mortgage Interest and Refinancing (Form 1098)" and click Edit/Add

On the "Here's your 1098 info" screen, click Done

The next screen asks "Do any of theses situations apply to you?" CLICK THE YES RADIO BUTTON and continue 

Enter the amount you can claim 

 

@akira851338998

New Member
Mar 27, 2020 5:31:04 PM

I am using the online version and do not am not seeing the "Do any of theses situations apply to you?" question no matter what I try.  Also solution suggested to change the worksheet response from "yes" to "no" does not seem to be available in the online version. 

Seems that many people are having this issue.  Please respond with a solution that works asap.

Expert Alumni
Mar 29, 2020 6:24:50 PM

Online

Click Federal then Deductions & Credits

Scroll down to Mortgage Interest and Refinancing (Form 1098) and click Edit/Add

On the "Here's your 1098 info" screen, click Done

The next screen should ask "Do any of these situations apply to you? 

CLICK YES

Click Continue

On the next screen, adjust for the full amount.

Level 1
Apr 9, 2020 5:11:21 PM

This is not working solution

New Member
Apr 11, 2020 1:02:03 PM

Thank you very much Itguy4123!! I had to fill my returns from the scratch all over again as whenever I enter something here, it was raising the money I owe to fed by a significant amount although we don't fall under this category. Your tip to edit the forms directly helped me the agony!!!!

Level 1
Apr 14, 2020 11:26:12 AM

I'm having the same issue. I have 2 1098's for 2 separate properties. I'm using TT Online. I've deleted and re entered the 1098's with the same issue during review. How do I get into forms so I can uncheck "Yes" on "Does you mortgage interest need to be limited:"???

 

New Member
May 14, 2020 11:48:05 AM

Hello everyone. I am having this issue as well. Has anyone found any working solutions?? I am an online user so do not have the forms option described. I have deleted and re-entered my 1098's to try to get the "do any of these situations apply to you?" and it does not show up. This is super frustrating as I can't figure out a workaround here, and it's the only hold up I have from filing!


Thanks in advance to anyone who can help!! I'm really unsure what to do from here if I can't find a solution.

Level 2
Jan 29, 2021 9:13:07 AM

Has anyone found a solution to this? I'm getting this prompt in 2021. I'm using the online version of Turbo Tax and it won't let me change the "Yes" to "No". I tried entering 0 in the input box that it was prompting me with and now my refund has dropped ~$1.5k. I deleted my 1098s and re-entered but it appears it has saved that old value and I can't get the prompt now.

New Member
Jan 29, 2021 1:03:56 PM

I am having this problem. I've never paid for points, so I'm confused what to put in this box, but it's not allowing me to submit without it!! HELP!!!

New Member
Jan 29, 2021 2:08:25 PM

I am having the except same issue. Turbotax - please fix this for your online users ASAP! This is the only thing keeping me from filing my taxes.