Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Jun 4, 2019 12:39:42 PM

Is this a software glitch or intentional? downloaded 2018 TTDeluxe is not permitting addition of supporting details in prescriptions and medical facility fees boxes.

Downloaded the available 2018 TT Deluxe software before the CD I orders is shipped.

Finding quite a few issues with information entry.  Current unexplained issue is that boxes to enter healthcare costs are NOT allowing entry of supporting details, only a total dollar amount.

Previously, could ALT click in box and expand a list form which would add individual entries and enter total into that box when completed.

Further, only a total dollar amount is being allowed for prescription medications, lab fees, and eye care.  All other categories like physician fees and medical facility fees do NOT allow ANY entry.

Is this intentional or a glitch in software?  Will this be corrected?

0 6 1720
6 Replies
Level 15
Jun 4, 2019 12:39:45 PM

Current 2018 Software released does not have a majority of the updates needed, so at this time using Ctrl+I to add supporting details is not yet operational in many of the interview screens.  Go to Forms and on the Medical Expenses Worksheet you can add supporting details for the entries on the worksheet.  Click on the box you want to use for the particular expense and then click on the + or enter Ctrl+I for Supporting Details.

Level 3
Jun 4, 2019 12:39:46 PM

It is now 2 months later and it is still an issue.

Level 15
Jun 4, 2019 12:39:48 PM

It depend on exactally what entry you want to add detail to.   Calculated entries cannot have detail.

Exactly what screen and question are you on?

Level 3
Jun 4, 2019 12:39:49 PM

There are so many examples, it's surprising you haven't seen it too.  Of course, I'm using a Windows based PC. Maybe not an issue on Apple.  Just about any entry in the Step-By-Step Method that requests a simple $ figure to be entered into  the box, without taking you to a separate form entry screen or list of forms.  This is a change from all previous years of TTax.  It is obvious that the formatting and presentation of the SBS is quite different from all prior years. As far as I'm concerned ,  the current update of TTax is a big step backward in user friendliness.       Some examples of the bad fields inclue the following:
Alimony Rcvd, Jury Duty, Misc Inc, Bartering Inc, Property Taxes, Car Reg Fees, most Medical Expense entries, Other Personal Prop, etc, etc, etc...…  I am sure their are many many more.

Level 15
Jun 4, 2019 12:39:51 PM

It has been reported - no answer yet.

Level 1
Apr 26, 2020 3:54:02 PM

Same issue with 2019 Home & Business version and it's April 26.  Would think all issues would be fixed at this point.  Annoying.