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New Member
posted Apr 13, 2024 1:38:01 PM

Is anyone else having trouble inputting charitable donation dollars?

Error tells me to retry

0 1 2574
1 Replies
Expert Alumni
Apr 16, 2024 9:42:49 AM

What kind of error are you getting?

 

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.