To clarify, is this message coming during final review before filing? Or during the Mortgage Interest section of your return?
Is it coming from your federal return? Or a state return? This information will help us investigate.
This message is coming during final review before filing on the federal return.
I have been getting the same message, again federal return, review stage. It seems related to the fact that I have multiple 1098s related to the same house (lender refinanced, then sold the mortgage; we didn't take out any money in the process).
I have read elsewhere that TurboTax recommends combining all 1098s in this case in one single entry - when doing that, the problem obviously disappears but I'm not sure we'd be ok during an audit.
There are several large threads in this. The problem is effecting thousands of people. No solution from TT yet. You may want to search the threads for more info.
Take a look at the following TurboTax help article regarding your situation. Click the link in the article to register your email and be notified with updates.
Why isn't my Deductible Mortgage Interest Worksheet available yet?