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Returning Member
posted Apr 15, 2025 6:47:54 PM

"If you reside in a foreign country at the time of filing, enter the city, province or state, and country in the city field." This does not work, what do I do?

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3 Replies
Expert Alumni
Apr 15, 2025 7:17:38 PM

 

It sounds like you're having trouble entering your foreign address in TurboTax. Here are some steps you can try:

 

You can file federal (IRS) returns if you or your employer has a non-US address.

 

Select Foreign Country: In TurboTax Online, go to the section where you enter your mailing address. Look for a drop-down menu labeled "Type of mailing address" and select "Foreign country." This should open additional fields for you to enter your province, postal code, and country

 

 However, there are some restrictions regarding foreign-address returns:

  • IRS regulations require a US bank account to receive your tax refund, and you'll need a US bank account (or credit/debit card with a US billing address) if paying additional federal taxes owed.
  • Like many stateside merchants, we require a US billing address to pay for TurboTax if using a credit or debit card.
    • If you're deducting fees from your refund with the optional Pay With My Refund service, you'll need a US or APO/FPO/DPO address.

Reach back out if you meant something else.

 

TurboTax Community Post

Returning Member
Apr 15, 2025 8:10:26 PM

TurboTax Premier 2024. Personal information Tab: I receive my mail in California. State Taxes Tab: Your principal residence information: Is this address the same as your principal/physical residence address? (In California) Answer - No. Why? because I live in Colombia and am filing my taxes from Colombia. The "Learn More" button indicates - "If you reside in a foreign country at the time of filing, enter the city, province or state, and country in the city field. Follow the country's practice for entering the postal code. Do not abbreviate the country name." The process for entering a foreign address does not work.

 

 

Expert Alumni
Apr 16, 2025 5:41:22 PM

You are correct, a foreign address can't be entered as per the Learn More links.   You can enter your foreign address in Forms mode on the CA Information Worksheet.   If you use FM as the state, you are able to enter the details on the form so you can e-file.   You will still need to enter your CA zip code in that field, as it requires a US zip code format.  

 

But you can use the address and city lines to populate your foreign address, so the state of CA will have it and you can still e-file the return.   The learn more links will be updated; thank you!