Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 14, 2023 7:25:11 AM

I'm getting an error that the child and dep care expenses taxpayer and spouse total can't be greater than the fed numbers - I thought this carried over from fed?

0 3 388
3 Replies
Expert Alumni
Apr 14, 2023 7:35:03 AM

 It would be helpful to have a TurboTax token.  The token provides a sanitized version of your return.  We will be able to see the numbers but not any personal information such as your name, SSN, or address.  

 

If you would like to do this, here are the instructions: 

 

In TurboTax Online, go to the black panel on the left side of your program and select Tax Tools. 

  1. Then select Tools below Tax Tools. 
  2. A window will pop up which says Tools Center.  
  3. On this screen, select Share my file with Agent. 
  4. You will see a message explaining what the diagnostic copy is.  Click okay through this screen, and you will get a Token number. 

In TurboTax CD/Download versions, go to the black panel on your screen and select Online. 

  1. Scroll down and select Send tax file to Agent. 
  2. You will see a message explaining what the diagnostic copy is.  Click send through this screen, and you will get a Token number. 

Reply to this thread with your Token number. 

 

We will then be able to see precisely what you are seeing, and we can determine what exactly is going on in your return and provide you with a resolution.

New Member
Apr 14, 2023 9:14:25 AM

Thank you! Token #1128145

 

Just a heads up I did try to modify the state return number to match the fed but am still getting errors.

 

thanks!

sarah 

Expert Alumni
Apr 14, 2023 12:38:33 PM

I was able to clear the error by deleting the state and then reentering.  When you get to the child and dependent care expenses it states it cannot exceed $1,000 per the federal return.  Make sure to list the amount either split between you and your spouse or list the full amount under one or the other.  When this is completed the return error is removed.

 

@wmalum03