I have to pay child support to the state and I don’t have any information about my child. How can I get my money from the government

You will have to contact your state.

Child support payment are not entered on a tax return.

If you owe delinquent child support, your federal and/or state refunds can be seized by the IRS or your state.  TurboTax never knows about child support you owe.   You can check to see if there is a federal order to offset your refund for the child support.

 

 refund offset.

 

https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

 IRS Treasury Offset Program Call Center at 1-800-304-3107

 https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

 

Reduced Refund      https://www.irs.gov/taxtopics/tc203

 

 

 NOTE: You can contact the IRS Treasury Offset Program Call Center at 1-800-304-3107 to ask if they have an offset for you on file. TurboTax would not have that information.

 

https://turbotax.intuit.com/tax-tips/tax-payments/who-can-garnish-an-income-tax-refund/L7cPPzDyc