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New Member
posted Jun 5, 2019 10:41:14 PM

I enter a donation and press enter and the "circle" just goes round and round forever and it doesn't enter. It doesn't do that on my laptop.

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1 Best answer
Level 15
Jun 5, 2019 10:41:14 PM

If they are different browsers...use the same one used on the computer that worked

3 Replies
Level 15
Jun 5, 2019 10:41:14 PM

If they are different browsers...use the same one used on the computer that worked

Level 15
Jun 5, 2019 10:41:16 PM

Another thing to check...some people were using an OLD login site that no longer works well..use this site  to log in.

<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/personal-taxes/itsdeductible/">https://turbotax.intuit.com/personal-taxes/itsdeductible/</a>

New Member
Jun 5, 2019 10:41:18 PM

We saw similar with another question and it was due to our internet connection. Hope this is helpful.