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New Member
posted Mar 6, 2022 7:43:41 PM

How can I reset the Medical Expense Wizard?

I initially answered that I did not have enough medical expenses to use the deduction, but I think I do and want to restart the wizard.  Every time I go back there it just says It has all my required medical information.   I need to reset this and answer the questions again, is there any way to do this without starting a new Tax form? 

0 3 549
3 Replies
Level 15
Mar 6, 2022 7:45:42 PM

I don't know what the Wizard is but are you going here?

Enter Medical under

Federal on left

Deductions and Credits

Then scroll way down to Medical

Then Medical Expenses - click Start or Update

New Member
Mar 6, 2022 8:08:39 PM

Every time I do that it simply says “Thanks, we got all your Medical Expense Info”.   It will not re-ask the questions.   

Level 15
Mar 8, 2022 5:54:40 AM

Since the guidance above doesn’t appear to be working, see if Schedule A is present in your return.  If so, delete it, and perhaps this will allow you to re-enter your medical information.

To delete Schedule A in TurboTax Online, open your return in TurboTax and:

  1. If you’re on the Hi TurboTax Client, let's keep working on your taxes! screen, with Personal Info, Income & Expenses, etc. beneath, and none of those are open, click the dropdown next to any of the categories, then click the Review/Edit or Pick up where you left off button.  Otherwise,

  2. In the left pane, select Tax Tools

  3. Then, under that, select Tools

  4. In the Tool Center pop-up, select Delete a form

  5. If Schedule A is in the list, select Delete next to Schedule A in the list and follow the onscreen instructions.

Then, go back and re-enter your medical expenses.

If this doesn’t work, please indicate which version of TurboTax you’re working in.