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New Member
posted Apr 14, 2025 11:44:58 AM

For child tax credit the system is mistaking SSN for ITIN, and not giving the appropriate child tax credit. in turbo tax how to I rectify that

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1 Best answer
Expert Alumni
Apr 14, 2025 11:48:42 AM

Review your personal info to help ensure that you have:

  • Entered your child as a dependent 
  • Entered your child's Social Security number
  • You didn’t enter that your child’s SSN is not valid for employment.
  •  

You can also delete  your dependent and re-entering.

 

For TurboTax Online:

  1.  Go to the Personal profilscreen
  2. Under Your Household, select Revisit.  Go through the interview screens and make sure that you check Yes your child lived with you for the whole year.

For TurboTax Desktop:

  1. Open your tax return 
  2. Select Personal Info
  3. Select Edit next to your dependent.

 

Make sure the box isn't check next to Not valid for employment' is printed on Child's Social Security card.

 

 

 

 

2 Replies
Expert Alumni
Apr 14, 2025 11:48:42 AM

Review your personal info to help ensure that you have:

  • Entered your child as a dependent 
  • Entered your child's Social Security number
  • You didn’t enter that your child’s SSN is not valid for employment.
  •  

You can also delete  your dependent and re-entering.

 

For TurboTax Online:

  1.  Go to the Personal profilscreen
  2. Under Your Household, select Revisit.  Go through the interview screens and make sure that you check Yes your child lived with you for the whole year.

For TurboTax Desktop:

  1. Open your tax return 
  2. Select Personal Info
  3. Select Edit next to your dependent.

 

Make sure the box isn't check next to Not valid for employment' is printed on Child's Social Security card.

 

 

 

 

New Member
Apr 17, 2025 12:06:43 PM

Thanks Sharon, that is exactly I was looking for!