Filing in New York, using online Deluxe version. I get IT-196, I get this prompt: a mortgage interest adjustment requires an update in order to ensure numbers are right.

It continues, to receive an update, select Check For Updates from the online menu to connect to our website. Confused as to how to correct this. How to proceed?

680

Level 2

Feb 1, 2022 10:10:02 AM

I am getting the same message. Hopefully this will be resolved soon.

Intuit Alumni

Feb 5, 2022 10:48:46 AM

We are aware that some of our customers are getting this error. We are investigating and ask that you check back later in the week for an update. Thank you for your patience as we work toward a resolution.

Level 3

Feb 8, 2022 7:06:54 AM

Do you have an update yet? Thank you!

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Filing in New York, using online Deluxe version. I get IT-196, I get this prompt: a mortgage interest adjustment requires an update in order to ensure numbers are right.