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New Member
posted Feb 10, 2025 1:52:53 PM

Dependent Care Credit is not working in system. How to contact someone about a systems error?

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2 Replies
Expert Alumni
Feb 10, 2025 1:57:05 PM

If you can provide more details about what you mean when you say 'Dependent Care Credit' is not working, we'll try to help.  Are you receiving error messages?

 

Here's detailed info on the Child Care Credit.

 

You can also Contact TurboTax Support for more help. 

 

 

Level 15
Feb 10, 2025 1:57:06 PM

First a question for you --- have you entered your own W-2 or self-employment income yet?   The childcare credit will not work unless you have entered your income.