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Returning Member
posted Mar 8, 2022 2:15:46 PM

Credit for Other Dependents

Hello.  The $500 tax credit for other dependents is not being applied to reduce the amount of taxes owed for 2021, even though when I entered the information for the dependent TT responded with "good news! X qualified you for a tax break."  I received the credit last year and also satisfy all the criteria for this year.  Please help me figure out how to get the credit to show up.

0 20 1972
20 Replies
Level 15
Mar 8, 2022 2:20:26 PM

Look at your tax return Form 1040 Line 19, the $500 Other Dependent credit will be entered if the dependent is eligible for the credit.

Level 15
Mar 8, 2022 2:21:55 PM

Look at the actual form 1040 ... do you see the $500 on line 19?  What is the amount on line 18? 

 

How do I preview my TurboTax Online return before filing?

You can view your entire return or just your 1040 form before you e-file:

  1. Open or continue your return.
  2. Select Tax Tools in the left menu (if you don't see this, select the menu icon in the upper-left corner).
  3. With the Tax Tools menu open, you can then:
    • Select Print Center and then Print, Save, or Preview This Year's Return to preview your entire return, including all forms and worksheets (you may be asked to register or pay first).
    • View only your 1040 form by selecting Tools. Next, select View Tax Summary in the pop-up, then Preview my 1040 in the left menu.

Returning Member
Mar 8, 2022 2:33:18 PM

No, the credit is not showing on line 19.  It is blank.

Returning Member
Mar 8, 2022 2:34:39 PM

No, it does not appear on line 19.  The amount on line 18 is the total tax I owe. 

Level 15
Mar 8, 2022 2:50:24 PM


@notveryintoit wrote:

No, the credit is not showing on line 19.  It is blank.


Then look at the first page of the Form 1040 in the Dependents box.  Is there a check mark for the dependent in the box Credit for other dependents

 

Returning Member
Mar 8, 2022 3:11:01 PM

Yes, the boxed is checked that the dependent qualifies for the credit for other dependents.

Returning Member
Mar 20, 2022 4:58:31 PM

I'm having the same issue!

 

TT is showing checks for qualifying for the credits but it doesn't get entered on the 1040??

 

Has anyone answered this?

Returning Member
Mar 20, 2022 5:06:59 PM

The boxes are checked on my 1040 but the credit isn't entered on line 19.

Expert Alumni
Mar 21, 2022 5:49:10 AM

The credit for Other Dependents is a non-refundable credit.  This means, if you do not have any tax liability on line 16, you will not receive the credit for other dependents.  This credit can only reduce the amount of your tax liability on line 16.

Returning Member
Mar 21, 2022 6:07:12 AM

Understood. The problem is, I do have a tax liability online 16. I looked at old tax returns and when the credit for other dependence is checked I do get the credit online 19.

Level 15
Mar 21, 2022 6:42:16 AM

Look at line 17 & 18 ...did  a credit from sch 2 already zero out your tax ? 

Returning Member
Mar 21, 2022 7:16:33 AM

Line 17 is blank and line 18 shows the same amount as line 16

Returning Member
Mar 21, 2022 7:58:08 AM

I figured out that the issue has to do with Schedule 8812.  There is a box between lines 12 and 13 having to do with the "principal place of abode."  TT Easy Step did not ask the questions, so the boxes are blank.  If you go straight to the schedule, you can answer them.  The credit will show up on the 1040 afterwards.  Not sure why this box has anything to do with "other dependents" since the questions pertain mostly to advance child tax credit payments.

Returning Member
Mar 21, 2022 8:02:02 AM

OK, I’ll check that out. One concern though, if I “correct” the form, doesn’t TT prevent you from eFiling?

Returning Member
Mar 21, 2022 8:22:18 AM

I'm not familiar with happens to electronic filing if a form is corrected.  I've never had to do it before.  It will be disappointing if that is the case since the problem is caused by TT.  If the questions were asked in Easy Step, the form wouldn't have to be corrected.  And we would not have wasted so much time trying to figure it all out.

Returning Member
Mar 21, 2022 8:42:59 AM

Update:  I opened a new return and started over (a couple of reasons for doing so, including the other dependent credit issue).  When I reached the family credit section, Easy Step did ask the questions for the box on schedule 8812.  Not sure whether a software update had fixed the problem, but it seems to be resolved.  So maybe if you go back to Easy Step and revisit that section, it will fix the schedule for you.

Level 2
Mar 23, 2022 3:57:52 PM

I also have the same issue! 

I strongly suspect it is a software bug that needs to be fixed at "other dependent tax credit" session of desktop version. 

 

Does anyone know how to contact TurboTax support team to check it out?

 

for work-around, where to get "easy step"?

 

 

Level 2
Mar 25, 2022 5:07:42 PM

Did you have any luck? I’m Im having the same issue. 

Level 2
Mar 25, 2022 8:06:36 PM

Hi,

 

I went through the IRS' Interactive Tax Assistant for the Child Tax Credit and Credit for Other Dependents. At the end of this tool, it told me that I can't get any "other dependent credit" and the reason. 

 

If this tool does not show that you are eligible for these credits, then TurboTax won't either. I believe this is the reason for me. Hope it helps you too. 

 

you can also refer to my post at 

https://ttlc.intuit.com/community/tax-credits-deductions/discussion/re-other-dependent-tax-credit-bug-in-turbotax-desktop-version/01/2615298#M250069

 

Expert Alumni
Mar 25, 2022 8:57:15 PM

Please go through the IRS' Interactive Tax Assistant for the Child Tax Credit and Credit for Other Dependents.    If this tool does not show that you are eligible for these credits, then TurboTax won't either.   If it does so you as eligible, you have entered something different into TurboTax.  

 

To review your entries in TurboTax, 

 

  • Sign in to TurboTax and open or continue your return.
  • Search for Child Tax Credit and use the Jump to link. 

 

@D0504