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New Member
posted Mar 15, 2021 6:03:41 PM

Blank screen loading 1098 data

Trying to add 1098 data.  UI says 'get ready to be impressed' regarding loading my 1098 data.  Press continue, UI processes for a second then returns blank screen.  Tried deleting existing 1098 and adding a new one.  Another blank screen.

Seems this is a software bug.  I'm on windows 10 pro using firefox 86.0.1.  Edited 031521 at 21:18 ET due to original message getting misposted

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2 Replies
Level 15
Mar 15, 2021 6:04:57 PM

You didn't say what the problem is.  What bug?

New Member
Mar 15, 2021 6:14:24 PM

Ok maybe two bugs.  First.  On the deductions& credits page, I press review on mortgage interest and refinancing.   Says 'Get ready to be impressed' about loading my 1098 data.  Press ok.  Blank screen under the deductions & credit tab.

Tried deleting 1098 and add new. Goes to blank screen.  2nd bug.  Wrote this up and said submit to community.  Then says 'add additional information'.  I added the note about window's 10/firefox, but then posted only the additional details.