"based on information provided, you do not have a property tax refund for 2021" that seems unrealistic... No property tax statemet yet, either

Could you possibly clarify your question, please?

• What state are you referring to?
• What is the exact text of the message that you’re seeing?
• Are you entering a specific form? 
• Are you trying to claim this credit or deduction without an essential statement that would be sent to your aunt?
• What credit or deduction is this?

Any additional detail would be helpful.

I hope this helps....

Yes, Minnesota does provide a "Property Tax Refund" based on income and property tax amount. 

 

If "No property tax statemet yet, either" means you haven't entered the property taxes paid, the program won't compute a credit. 

 

If you enter the property taxes paid, and the income allows, a refund should be generated. 

 

Property Tax Refund