I finally received my Fed tax return yesterday but it’s short $202 even AFTER the turbo tax fees is taken out. I spoke to a TT agent today but she has no clue what she’s explaining to me bcus she keeps saying everything that was deducted was for the fee. IT IS NOT! The TT fee that I agreed to be deducted is $177 but the full amount deducted is $380(rounding up). I got referred to a Supervisor who said IRS did not deposit the full refund amount but I have verified on the website and on the phone with an IRS agent that the full federal tax amount was deposited yesterday. So somewhere between the company that made the deposit called TPG PRODUCTS SBTPG LLC AND TURBO TAX is where this discrepancy falls. Please make this make sense and where and when I will receive the rest of this $$$!!
Sometimes refunds are lower than expected if you elect to have Turbo Tax fees deducted from your refund, or if you have an offset. You can see what you are being charged for. Click on Tax Tools from the Menu on the left side in your return. Click Tools then My Fees. This will show you what you are being charged for.
This article will provide information as to why your refund is less.
Treasury Offset Program & Debt Management Services
Who Can Garnish an Income Tax Refund?
What is a refund offset?