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Level 1
posted Jan 28, 2025 7:57:22 AM

Why does TurboTax say I don't qualify for Minnesota Renter's Credit when I meet all the requirements?

I am filing jointly with my spouse and our income requirements are below the threshold. We also have been living in Minnesota for over 6 months. My property also pays property tax.

2 19 5454
19 Replies
Expert Alumni
Jan 28, 2025 9:47:45 AM

Did you receive a Certificate of Rent Paid from your landlord?  Otherwise I can't see why you wouldn't qualify.

 

@jrsilvestri2001 

Level 2
Jan 29, 2025 7:53:21 AM

I have the same issue  I been living at my place over a year

Expert Alumni
Jan 29, 2025 8:54:46 AM

To qualify, all of these must be true:

  • You have a valid Social Security Number or Individual Taxpayer Identification Number
  • You must be a full year or part year Minnesota resident
  • You lived in and paid rent on a Minnesota building where the owner was assessed property tax or made payments in lieu of property tax
  • Your household income is below $75,390 
  • You cannot be claimed as a dependent on someone else’s tax return

MN Renter's Credit

Level 2
Jan 29, 2025 9:17:08 AM

That's the thing i qualify  but says I don't get a renters credit

Expert Alumni
Jan 29, 2025 9:59:27 AM

I have to ask:

 

1. Are you using the Online product?

2. In the Personal Info section did you enter that you lived in Minnesota?

3. In one of the first screens in the Minnesota interview, did you see "Resident Income Tax Return?" and did not change Residency?

4. On the next screen ("Tell us your living situation"), did you check "You rented a home in 2024 and received (or will receive) a CRP from your landlord"?

 

There are different ways to indicate Minnesota residency, and if you don't do it just right, you won't be given the Renter's Credit.

Level 2
Jan 29, 2025 10:04:17 AM

I own a mobile home but I rent the lot  n I was giving a crp by the landlord 

Expert Alumni
Jan 29, 2025 11:26:42 AM

Cjpitzer - can you answer my questions?

 

@Cjpitzer 

Level 1
Jan 29, 2025 11:35:28 AM

I found the solution: A few pages before the CRP it asks you if you rented a HOME for part of or all of the year. Make sure you check the box that says you rented a home. A home counts as apartment too. Just tricky wording. Then it should work, but let me know if its doesn’t. 

Level 1
Jan 29, 2025 11:37:03 AM

A few pages before the CRP worksheet it asks if you rented a home. Make sure you check this box. A home counts as an apartment too. Let me know if it worked for you.

Level 2
Feb 4, 2025 7:50:35 AM

Having the same issue. I posted a question here too and haven't gotten a response.  I wish it would just tell us WHY then we could fix it. But I wonder if it's something just on Turbo Tax's end since the process for CRP is different this year. Maybe they haven't updated things or something. Anyway, I'm frustrated too. I hope we get answers

Level 1
Feb 4, 2025 8:32:21 AM

Hey, @skovar7 ! What fixed the problem for me was this: A few questions before the CRP worksheet it gives you the option to tick two boxes and one of them asks, “Did you rent or own a home and recieved a CRP from your landlord?”. Check the box that asks this. Then go through the rest of the questions until you get to the CRP worksheet and resubmit it. Should work but let me know if not.

Level 2
Feb 4, 2025 9:08:11 AM

Thanks for the reply.  I've done this from the beginning as I rent an apartment and have tried it numerous times and still get the instant "you don't qualify for renter's credit" right after. If they gave a reason for it I could tell if it was legit or not, but alas. I'll keep hoping for someone to reply to my post eventually and give me some direction. 

Level 1
Feb 4, 2025 8:51:59 PM

@skovar7 I am having the exact same issue. Have tried starting all the way over and deleting and re-entering my CRP but continues to tell me I don't have a renters credit with no reason why. Assuming it's an issue with how they have changed how you file your CRP. Will most likely try H&R Block and see if they have it figured out. 

Expert Alumni
Feb 5, 2025 9:58:35 AM

You should go over your Minnesota return to make sure that you answered everything correctly.  

 

  1. When you start your Minnesota return, one of the first questions is about your living situation.  
  2. Continue the questions until you get to the Other Minnesota Credits screen, select the Renter's Credit
  3. In the next screen make sure that you meet all the requirements for the credit and if you do, select Yes
  4. Select Yes to enter your Certificate of Rent Paid
  5. Enter your certificate information on the certificate of rent paid worksheet, make sure to scroll down and complete everything

See the images below for your reference as you enter the information on your return:

 

@Kalley 

 

 

 

 

 

Level 2
Feb 5, 2025 10:04:20 AM

@LeticiaF1 
I have done all of this and gone over it painstakingly numerous times with the same result. As soon as I complete the CRP form and hit Next, it just immediately tells me I don't qualify with no explanation

Expert Alumni
Feb 8, 2025 11:08:21 AM

  1. Household resources should be filled in and can affect the credit.
  2. CRP processing at the state level has changed and your landlord had new requirements. Check with your landlord that your form is correct.
  3. The form M1PR is no longer filed with your tax return but instead be a credit on your main form. 

 

See Renter’s Property Tax Refund

 

You may need to delete the state and there could be a tech issue. A full or corrupted cache can cause problems in TurboTax, sometimes you need to clear your cache (that is, remove these temporary files).

For stuck information follow these steps:

Online version:

  1. Delete the form/ worksheet- if possible, see How to Delete  
  2. Log out of your return and try one or more of the following:
    • Don't use Internet Explorer.
    • Clear cache and cookies,
    • Sign in using a different browser.
    • Sign in using a different device.
  3. Log back into your return.
    • Enter the information again.

 

Desktop version: 

  1. Delete the form
  2. Save your return while closing the program.
  3. Update the program
  4. Open
  5. Enter the information again.

New Member
Feb 16, 2025 11:26:10 AM

I've doubled checked everything and it still says I am not eligible for a renter's rebate. I checked with MN and they are not sending separate checks anymore, it's included with the state return. How can I be sure when it says im not eligible. I am definitely eligible for this renter's rebate.

Expert Alumni
Feb 16, 2025 12:34:55 PM

Is TurboTax saying you don't qualify for the credit or that your credit is zero?

 

One of the things that can limit your credit is your income. 

 

The renter's credit is calculated on a curve - the higher your income, the more rent you have to pay to get any of the credit. The maximum amount of income you can earn overall and still qualify for the credit is roughly $75k, but to get a credit at that amount you would to be paying a higher amount of rent.

 

You can review the renter's credit tables in the instructions to the M1 to see what your credit amount should be based on your rent paid and income level. The credit tables are on pages 25-29.

 

If, based on these tables, you believe you should still qualify for the credit, we can take a look at your return so we can see exactly what you see and help come to a resolution. The return will be scrubbed and will not include any of your personal details.

 

Once you're logged in to your account,

- on the left hand panel, click on Tax Tools and then choose Tools

- on the pop up window, select Share my file with Agent

- you'll see a message saying you'll give us a copy of your tax return. Your personal information will be changed so we can't see any private information.

- click okay and you'll get another message with a token

 

Reply to this message with your token and we'll take a look to see what we can find. Let us know what other states, if any, are included in your return.

 

@Cmkv 

Returning Member
Feb 25, 2025 3:24:42 PM

Check the renters credit table. Although you may be under the income threshold to claim it, you may still make too much money compared to the amount of rent you paid. The renters credit table starts on page 25. just follow the link below.

https://www.revenue.state.mn.us/sites/default/files/2024-12/m1-inst-24_0.pdf