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Returning Member
posted Mar 12, 2024 10:56:28 AM

Why does my IA 1120 S say it is ineligible for efile?

I have called in to TT twice about this.  The first person I spoke with said I had to file my Federal return first and have that accepted then file the State return.  I did that and I still cannot efile my State return.  It says that the IA 8453  is not supported is this why?  and if not why not?  I really want to get this filed and off my desk.

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1 Replies
Employee Tax Expert
Mar 14, 2024 8:47:18 AM

Have you tried deleting Form IA-8453 from your state return using Forms Mode?

 

If that doesn't work, it would be helpful to have a TurboTax ".tax2023" file that is experiencing this issue.

 

If you would be willing to send us a “diagnostic” file that has your “numbers” but not your personal information, please follow these instructions: 

 

In TurboTax Desktop, open your return and go to Online in the TurboTax header. (On a Mac computer, choose File >> Share.)

  1. Choose Send Tax File to Agent.
  2. You will see a message explaining what the diagnostic copy is.  Click Send on this screen and wait for the Token number to appear. 
  3. Reply to this thread with your Token number and tag (@) the Expert requesting the token from you. Please include any States that are part of your return. 

 

We will then be able to see the same experience you are having. If we are able to determine the cause, we'll reply here and provide you with a resolution.